Graysford Hall, part of the Sanders Senior Living Group, is proud to announce its latest Care Quality Commission (CQC) inspection results earning an Outstanding rating in ‘Caring’ and maintaining a ‘Good’ rating across all other key areas.
This exceptional outcome reflects the home’s unwavering commitment to delivering compassionate, person-centred care. The CQC praised the staff for forming strong, meaningful relationships with residents, stating;
“Staff had strong relationships with the people they supported and wanted them to have the best quality of life possible. A staff member told us they supported people as if they were their own family members and were dedicated to their wellbeing”.
The report commended the team’s dedication to ensuring each resident enjoys the highest possible quality of life.
Graysford Hall, which is located in the heart of Stoneygate, Leicester offers providing high-quality residential care in an elegant, purpose-built setting. Every detail, from thoughtfully designed communal spaces to a vibrant programme of daily activities is curated to promote social connection, reduce isolation, and support independence.
Graysford Hall places residents at the heart of everything they do, celebrating their milestones, encouraging participation in community life, and offering a wide range of opportunities to enrich their everyday experiences.
The CQC further highlighted the positive impact of the home’s lifestyle and wellbeing offerings, noting:
“People had access to activities and the local community to promote and support their independence, health and wellbeing.”
Relatives also spoke highly of the team’s efforts:
“Relatives praised the activity programme which helped to ensure people had social opportunities at the service.”
At Sanders Senior Living, we are equally passionate about inclusion and diversity, and we’re delighted that the inspection recognised Graysford Hall, commitment to meeting residents’ cultural needs. One example from the report shared:
“People’s cultural needs were met in the way they wanted. For example, a person liked to talk in their first language and have meals and drinks from their country of birth, and staff ensured this happened.”
We are incredibly proud of the Graysford Hall team for achieving this milestone. Their care, compassion, and professionalism continue to make a meaningful difference in the lives of residents and their families. This achievement is a testament to their unwavering dedication to creating a warm, inclusive, and nurturing environment, a true home away from home.
